Appointments:

 

To schedule an appointment:

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Our staff is trained to aid with several common questions or concerns, but if you have a life threatening emergency please call 911. 

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If leaving a message on voicemail, please make sure to spell out the patient's first and last name, provide a date of birth, the number you would like us to call you back at and a brief description for you call. 

 

Office visits are by appointment only.  We provide a Saturday walk-in clinic for our established patients.  Saturday clinic is for urgent acute issues only.

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Missed Appointments:

To provide timely care for our patients, the clinic has a policy regarding missed appointments. A missed appointment or "No Show" is any appointment that you do not arrive at or cancel at least 24 hours in advance to cancel.

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If you are unable to keep your appointment, you must call at least 24 hours in advance or as soon as you know that you will not be able to keep the scheduled appointment. This will allow us the time to use for another patient who has an urgent need. Calling less than 24 hours in advance may be considered a "No Show".  

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Rescheduling appointments:

It may not be possible to reschedule appointments in a convenient time frame or with your preferred provider. We ask that you consider this when cancelling or rescheduling an appointment. You are responsible for scheduling your appointment times to match your needs. The clinic will try to accommodate your needs, but is not always able to reschedule an appointment for chronic conditions or routine annual physicals as quickly as you would like us to.

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Late Arrival:

Please arrive 10-15 minutes before your scheduled appointment time so that we may update any information that is needed. If you arrive more than 5 minutes after your scheduled appointment time, you may be asked to reschedule your appointment.

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If you are a new patient, please go to our New Patients page to review before scheduling an appointment.

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CONTACT:

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If you have questions, comments or concerns, please call us at

(503) 656-1484 or email our Practice Manager, Rhonda Heryford at rheryford@ocfpc.net